Return & Refund Policy

At UK Leather, we want you to be completely satisfied with your purchase. If you receive an item that is damaged, defective, or not as described, please contact us so we can help resolve the issue.

Returns

• Return requests must be made within 7 days of delivery.

• Items must be unused, unworn, and in their original condition and packaging.

• Products that have been used, damaged after delivery, or altered may not be eligible for return.

• Personalized or custom-made products are generally non-returnable unless they arrive damaged or defective.

Damaged or Incorrect Items

Please contact us within 48 hours of receiving your order if your item arrives damaged or you receive the wrong product. Include your order number and clear photos of the item and packaging.

Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed using the original payment method, subject to applicable processing times.

Return Shipping

If the return is due to a defective, damaged, or incorrect item, UK Leather will cover the reasonable return shipping cost. For other eligible returns, return shipping costs may be the customer's responsibility.

Exchanges

If you would like to exchange an eligible product, please contact us within 7 days of delivery. Exchanges are subject to product availability.

Contact Us

For return or refund assistance, please contact UK Leather with your order number and details of your request.

Note: This policy should be adjusted to match your actual return period, shipping arrangements, payment methods, and applicable local consumer laws before publishing.